COVID-19

We hope you and your loved ones are in good health during this pandemic. Our number one priority is the safety of our employees, clients and partners and we appreciate your patience while we continue to make modifications to our policies so that we can continue to serve you.

Moving and Warehousing has been classified as “essential” and as of now, we continue to operate.

Though we will continue to operate, we are still taking every precaution necessary to ensure that our employees and clients are safe while providing you with the same excellent level of service.

WHAT WE ARE DOING TO KEEP YOU AND OUR EMPLOYEES SAFE

• Enhanced cleaning protocols have been implemented by disinfecting our trucks and offices twice a day, morning and evening.

• Employees’ temperatures are examined daily, any employee showing possible symptoms are sent home and cannot return until cleared by a medical professional.

• Movers and foremen are briefed on COVID-19 updates.

• Movers visiting homes will be equipped with hand sanitizers, masks, gloves, and disinfectant spray.

• Virtual estimates are now available. Allow our estimators to “virtually” walk through your home or office with you – taking a video of the items to be moved and providing you with a detailed, accurate estimate of all moving charges.

WE WILL REMAIN FLEXIBLE TO YOUR NEEDS

We understand our client's concerns and with at least 72 hours notice, we will reschedule your move or services with no rescheduling fee. If you have any questions or concerns about services, please contact us at (917) 873-0943, any time or day (24/7).

UP TO DATE COVID-19 NEWS UPDATES, TIPS ON STAYING SAFE AND MORE

New York City’s Coronavirus Page. Read more.

Center for Disease Control’s (CDC) Coronavirus Page. Read more.

World Health Organization’s (WHO) Coronavirus Page. Read more.

FREQUENTLY ASKED QUESTIONS

Can I reschedule or cancel my move without penalty?

Yes. We understand our client’s concerns and upon request and at no cost, we will postpone and reschedule services. There are no obligations for scheduling moves and clients can cancel at any time, with no cancellation fee.

What precautions should I take before the movers come?

For the safety of our movers and drivers, please sanitize any surfaces and the areas that they will be working in. If possible, please wear a mask.

Do I need to meet with the movers or drivers?

We do recommend our clients to be present during the move. Our movers and drivers will be in protective gear (hand sanitizers, disinfectant wipes, masks, gloves and booties) during the entire process. Please practice social distancing while they are working.

Are the movers protected with special gear and what safety procedures are being done?

Yes, movers visiting your home will be equipped with hand sanitizers, masks and gloves. This also applies to onsite estimators. Our employees’ temperatures are monitored and any employee showing possible symptoms are sent home. We disinfect our trucks and office.

How does a virtual consultation work?

Virtual consultations are done via Facetime, WhatsApp or Zoom.

Are moving companies considered “essential” with the COVID-19 executive order placed in New York?

Yes. At this time, Moving and Warehousing has been classified as “essential.”

Do you offer storage services during this time? Are any services affected?

Yes. Storage services are available, along with our other services.